Los Angeles County is a popular destination for private aircraft. A hub for the entertainment and aerospace industries, the county counts nearly 10 million people as residents. LAX, Van Nuys, Long Beach, Burbank, Hawthorne, Torrance and Santa Monica are the primary airports used by private aviation. Many (most?) aircraft that are available part-time for Part 135 charter to the public end up visiting L.A. County. In March 2026, the L.A. […]
The culture of an operation is vital to its success. Safety culture is a subset of the overall culture and can have a profound impact, good and bad. A mature operation will want to take the pulse of its personnel routinely to make sure that what it believes ‘to be’ is actually ‘what it is’, and if there are simmering problem areas, be proactive to address them before they become […]
In the aviation industry, customer service goes far beyond providing a service or completing a task. It is about creating an unforgettable human experience. For many passengers, an FBO becomes a recurring touchpoint in their lives. If someone flies once, chances are they will fly again. That is why it is so important to identify repeat customers and build genuine relationships with them. The strongest service experiences happen when customers […]
In the GSE industry, ready-to-ship equipment is not always easy to find. Lead times can vary based on product type, configuration, supplier availability, and demand, which can make it challenging for operators, FBOs, MRO teams, and aviation facilities to get the equipment they need quickly. AERO Specialties is pleased to offer select in-stock ground support equipment available now. These ready-to-ship items help customers secure reliable solutions without the extended wait […]
Safety is not just about compliance, it’s about decision‑making. In every organization, strong decisions drive strong business results. As Nobel Prize–winning psychologist Daniel Kahneman observed, people often take risks not because they’ve calculated them, but because they don’t fully understand them. VOCUS exists to close that gap. Objective data driven trend analysis for leadership, risk awareness before every flight for crews, including airport risk insights and operational nuances shared […]