“You’re not just serving a product. You’re creating a feeling. And that feeling is what keeps people coming back.” Introduction: Why Hospitality Isn’t Just for Restaurants Too many people limit the word hospitality to hotels or restaurants. But the truth is, hospitality is one of the most powerful — and most underused — business strategies across all industries. Whether you’re selling luxury aviation services, consulting, or software, it’s not just […]
Before I ever had a title, NBAA gave me something even more valuable—confidence, connection, and a sense that I belonged in this industry. What started as a way to grow turned into something far greater: it helped me find my purpose, my people, and ultimately, my path to becoming a CEO. Early in my career, I joined Air Routing International, a company that understood the true value of relationships. They believed […]
Italy’s disinsection requirements have always been a maze of regulation, local interpretation, and airport-level improvisation. Now, with new ordinances and growing public health pressure, the rules have sharpened—but so has the risk of operational delay. Business aviation operators must approach Italy with a precision playbook. What follows is a tactical brief to avoid ground holds, compliance surprises, and confusion at the top of the stairs. Who Must Disinsect? Any aircraft […]