5 Tips to Help You Measure the Quality of Your Customer Service It’s easy to determine the operational success of measurable items such as sales, profit margins, and debt ratios. But what about those items that are not as easily measured, such as customer service? During this pandemic, what role does customer service play in the success of your business when you want to retain your current customers and be […]
Everyone is probably familiar with phrase – “work smarter, not harder.” Well, as cliché as it might sound, FlightBridge recognized the need for flight departments, pilots, FBOs, and service providers to work together and eliminate the wasted time, energy, and money spent trying to coordinate all trip-related services. I remember my days working in a FBO and being on hold over the phone for ten plus minutes trying to make […]
Seeing a need to help charter retail clients and corporate travel departments book aircraft charters directly with charter operators in real-time, the innovators at JetASAP developed a mobile app that does just that. Launching this month in the Apple Store, the JetASAP app allows travelers to solicit charter quotes, book and chat directly with charter operators, as well as manage every aspect of their travel experience right from their phones […]
“He who is his own lawyer has a fool for a client.” This old 19th century proverb speaks volumes even more today that you need a trusted, expert attorney on your side with the complexities of laws and ever-changing regulations. With over 175 years of combined experience, how reassuring is it to know that when you have an aviation issue, Aero Law Group’s attorneys are already familiar with our industry’s […]