Let’s face it, all businesses are struggling right now to hire employees – let alone, qualified employees. I recently was chatting with a group of FBO managers and we joked that at this point, if the job candidate showed up for their interview and was breathing, we would hire them on the spot! But seriously, the purpose of this blog is to help you find the best, most qualified employees […]
“Don’t waste customers’ time asking them questions unless you are prepared to act on what they say.” Bruce Temkin, founder of the Customer Experience Professionals Association, is credited as saying these words and I agree. Obtaining your customer’s feedback does not have to be a long and tedious process, it can be as simple as just asking one general question in order to gauge how your company is performing. Companies […]