“If you don’t drive your business, you will be driven out of business.” That’s a powerful statement once said by B.C. Forbes. FlightBridge and Airtight Aviation Services understood this early on and have invested more into their companies to stay essential during COVID. In response to industry need, FlightBridge was created to address the problems of cost and time inefficiencies associated with booking trip-related services. Thus, FlightBridge was born making […]
There are many factors that contribute to the longevity of a business. I’ve noticed with our Strategic Partners, a few of the key factors include specializing in one particular industry, being passionate about what they do, and quickly being able to adapt to market changes. When you focus on an industry you enjoy long enough, customers start to share their experience with others which in turn makes other prospective users […]
5 Tips to Help You Measure the Quality of Your Customer Service It’s easy to determine the operational success of measurable items such as sales, profit margins, and debt ratios. But what about those items that are not as easily measured, such as customer service? During this pandemic, what role does customer service play in the success of your business when you want to retain your current customers and be […]
Everyone is probably familiar with phrase – “work smarter, not harder.” Well, as cliché as it might sound, FlightBridge recognized the need for flight departments, pilots, FBOs, and service providers to work together and eliminate the wasted time, energy, and money spent trying to coordinate all trip-related services. I remember my days working in a FBO and being on hold over the phone for ten plus minutes trying to make […]
Seeing a need to help charter retail clients and corporate travel departments book aircraft charters directly with charter operators in real-time, the innovators at JetASAP developed a mobile app that does just that. Launching this month in the Apple Store, the JetASAP app allows travelers to solicit charter quotes, book and chat directly with charter operators, as well as manage every aspect of their travel experience right from their phones […]
“He who is his own lawyer has a fool for a client.” This old 19th century proverb speaks volumes even more today that you need a trusted, expert attorney on your side with the complexities of laws and ever-changing regulations. With over 175 years of combined experience, how reassuring is it to know that when you have an aviation issue, Aero Law Group’s attorneys are already familiar with our industry’s […]
When planning the annual retreat for my husband’s company last January, I knew we would need transportation for over 100 people to and from the hotel to our scheduled activities. Only one name popped into my head that would be able to accommodate that many people with reliable and seamless ground transportation service – GlobalGround Transport WorldWise (GGT). We received e-alerts with all necessary communication information, GGT drivers arrived early […]
As we watch the charter operations pick back up, we are seeing an influx of new customers who have made the switch between commercial and private. Now is the time to impress these passengers with the little things. Attention to detail can absolutely make the difference between one operator over another both in the air and on land. The famous fashion designer Aldo Gucci was known for saying, “Quality is […]